What sets us apart from statutory services?

Signpost is dedicated to helping people overcome their employment barriers. Our goal is to empower individuals and build their confidence so that they are better equipped to secure and keep a job. We provide our beneficiaries with free core services to help them reach this goal. Through these services, we hope to allow people to take control of their lives and career paths.

Signpost has 3 Centres in Essex:

Our Beneficiaries, Volunteers and Staff making a difference

Listening

Signpost recognises the importance of listening to people’s needs to shape our services. We are committed to providing a compassionate ear to help explore issues and find solutions that enable our beneficiaries to progress. By understanding and addressing individual needs, we can offer tailored services that support them in achieving their goals. We encourage feedback so that we can review our services thus helping us evolve and improve going forward.

Employment support

Signpost is dedicated to assisting individuals in their job search. Our comprehensive services simplify and streamline the process. We help beneficiaries identify suitable job opportunities by tailoring professional CVs to their desired employment type, crafting high-quality job applications, and preparing them for crucial interviews. With Signpost’s support, individuals are equipped to impress potential employers and secure their desired positions.

Access to IT

Living on a low income can severely limit access to quality IT resources. Signpost addresses this by equipping its centres with high-quality IT equipment accessible to all visitors. This not only helps individuals stay current with the latest technology but also enables them to seize various online opportunities. Whether it’s applying for jobs or managing benefits, access to good computers can significantly impact those living on a low income. Signpost also offers the necessary support to help individuals fully utilise computers and the internet.

Training

Signpost offers a wide range of courses designed to help beneficiaries overcome various barriers. Our courses cover areas such as customer service, business administration, IT, practical skills, interview techniques, and confidence building. Each course is fully customisable and can be accredited or non-accredited. With Signpost’s support, beneficiaries can acquire the skills they need to succeed.

Information, Advice, and Guidance (IAG)

Signpost can offer a high-quality Information Advice and Guidance (IAG) service. Ours is a client-centred service, meaning that our IAG is focused on your needs and barriers, aiming to get you into a job you want, delivered by our qualified and experienced staff.

The service is free to all. When demand increases, we will prioritise in favour of those seeking employment. Addressing barriers and identifying opportunities will have a range of positive effects such as enhanced employability and improvements in confidence and self-esteem.

We are keen to develop our service continuously and will collect post-session feedback. We will also phone you three months after your first visit to see how you are doing and remind you of our services. Feedback (or complaints) can also be sent via email: feedback@sign-post.info.

We work with a range of partners, if a barrier is outside our area of expertise, we can usually refer you to organisations that offer more specialist support. Everyone gets a positive outcome at Signpost.